Merchandise returned within 30 days of purchase in original packaging and in unused condition will be refunded to the Credit Card used at time of purchase, or in cash or check at Fireline, Inc. discretion. We reserve the right to not accept a return that has been used or damaged. Customer must provide original sales receipt, any return made without the original receipt shall be issued in-store credit only. Ammunition is non-refundable. Firearms are non-refundable, unless a denial is received during the background check. All special orders are non-refundable, if a special order firearm is denied on background check, it may be subject to a 20% restocking fee.